Your confidentiality will be respected and protected with the following exceptions:

  1. If there is risk of a child (under 19) being abused or neglected and the primary caregiver is unwilling or unable to protect them, the Ministry for Children and Family Development must be informed. For more information about Section 13 of the Child, Family and Community Service Act, see .
  2. If there is reason to believe that someone might cause serious physical harm to themselves or someone else or that other persons are at risk for some reason, the appropriate individuals (family doctor, police, etc.) will be informed.
  3. Under some exceptional circumstances a court order may require the release of a file or the testimony of a VSAC counsellor.
  4. A counsellor may discuss some details of a client’s circumstances for supervision or consultation purposes with in the agency.